IT cover for a rainy day
Like rain or tax bills, computer failure, of some description, is one of the great certainties of life. Yet many SME's have no support in place to deal with IT problems, which leads to a huge waste of time and money.
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Support Bronze
Desktop / Laptop computer.
Package includes:
5 hours helpdesk support (9am to 5pm, Monday to Friday)
2 hours on-site support (9am to 5pm, Monday to Friday)
Basic Application Support
Microsoft Office
Internet explorer
Firefox
Server.
Package includes:
3 Hours remote/helpdesk server support (9am-5pm, Monday to Friday)
1 Hours on site server maintenance (9am-5pm, Monday to Friday)
Basic file sharing
Basic Security
Basic Antivirus
Basic Monthly Report
Price List
| Bronze Support Package | Price | Helpdesk | Site |
| Computers – Min 2, Max 9 | £15.00 | 5 Hours | 2 Hours |
| Servers – Max 2 | £50.00 | 3 Hours | 1 Hours |
| Other items / Additional Hours | Costs |
| Helpdesk – Remote support | £6.50 per Hour |
| On site (Working hours) | £50.00 per Hour |
| On site (Out of hours) | £70.00 per Hour |
| Development | £35.00 per Hour |